YOUR FIRST SESSION
Before Your Session
Once you arrive at Spa Florence, our front desk will greet you and ask you to fill out a Guest Care Form The Customer Care Form is where you record any medical history, past/present injuries and other physical conditions we should be made aware of. Your massage therapist will greet you and review the Form with you. They will inquire about the reason(s) you are coming in for a massage, your current physical condition and any specific areas in which you are experiencing pain or would ttlike to address during your massage.
Beginning Your Session
Your massage therapist will then take you to a peaceful, spa-like treatment room where a comfortable massage table dressed with a warming blanket and crisp clean sheets awaits. Hangers and wall hooks for your personal belongings and a chair are also provided for your use. Your massage therapist will leave the room and wait outside while you disrobe to your level of comfort. The massage etiquette varies for clients. Some clients prefer to completely disrobe, while some will remain partially clothed. Either option is fine.Once disrobed, you will lie on the massage table, under the top sheet. Your massage therapist will give you a few minutes for this process and will knock on the door to ask if you are ready before entering your room.
You will always be draped with the top sheet during your massage session and an additional blanket is available at your request. The etiquette your massage therapist will follow is to only uncover the part of the body they are working on, ensuring that your modesty is respected at all times.
You can expect a tranquil and comfortable environment during your massage. There will be relaxing music playing, unless you request otherwise, and the room should be quiet, with no outside distractions.
During Your Session
Before beginning the session, your therapist will ask you to alert them if, at any time during the session, a technique or stroke they are using is uncomfortable. Depending on your specific needs or requests, your massage therapist will either perform a customized full-body massage (for general relaxation and stress reduction) or focus on the specific parts of your body that you have requested.
After Your Session
Once your massage therapy session is complete, your therapist will leave the room so you may re-dress. Your therapist will wait outside the room for you with a cup of water, and then take you back to the front area when you're ready. Each session includes a 5 minute pre-interview and 5 minutes at the end for you to re-dress.
We look forward to seeing you for your first visit. If you have any questions about the etiquette during a massage, one of our friendly front desk associates will be happy to answer them for you or you may read the "Mortify" Page for additional session concerns & questions.
It's a very good idea to drink a couple of additional glasses of water during the day after your session. Water is the most abundant compound on Earth's surface, covering about 70 percent of the planet, think of it as a nutrient your body needs that helps energize muscles, keep skin looking good and keep the body well balanced.
1. Am I supposed to tip? If you get a massage at a spa or hotel, a 15% to 20% tip is standard if you were pleased with the services. On the other hand, there are no real ground rules or norms when it comes to massage in a medical setting. Some massage therapists and massage associations I asked said tipping isn't appropriate in a medical or clinical setting. If you're not sure, don't be afraid to ask if tipping is customary. You can call ahead to ask if you don't want to do it face to face. If tipping isn't the norm, you can always show your appreciation by referring friends, family and co-workers to the massage therapist
2. Am I supposed to take of my underwear? Many people prefer to keep their panties or briefs on during a massage, while others prefer to be completely nude. It's up to you. If your problem areas are your lower back, hips, buttocks, or groin, tight-fitting underwear can sometimes get in the way of massage work, but a thong for women or briefs for men should do the trick. In North America, if you do remove your underwear, licensed massage therapists must ensure that you are always properly covered by a sheet or towel. Only the area being massaged will be uncovered.
3. Will the massage therapist be there when I undress? In North America, the massage therapist will leave the room so that you can remove your clothing and lie on the massage table (usually face down) under the top sheet. Don't rush or worry that the massage therapist will walk in on you -- the massage therapist always knocks and asks if you are ready before entering the massage room.
4. Should I talk during the massage? Although some people prefer to talk throughout the massage, don't feel like you have to make
conversation with the massage therapist. After all, you're having a treatment, you're not at a cocktail party! Feel free to close your eyes and
relax, which is what most people do. Deep tissue massage and sports massage are just some of the types of massages that require more
feedback. e massage therapist open works on deeper layers of muscle and will want to ensure that the pressure is not uncomfortable. Be
sure to speak up if:
- the room is too hot or too cold
- you experience pain
- you have any questions related to the massage
- there's anything you forgot to mention during the consultation
5. The pressure isn't deep enough, but I don't want to insult the therapist's technique. What should I do?
Communicate openly with the massage therapist. Keep in mind however that it's a myth that massage therapy has to hurt to be effective.
Gratuity are not included. Gratuities are typically 15-20% of the retail price of the service. However, the gratuity you leave is entirely based upon your satisfaction.